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All orders over €80 Ex VAT are free from delivery charges. Delivery is €10 Ex VAT for orders under €80 Ex VAT. We offer a 2-5 day delivery on stock items. Any items that are not standard stock items may take up to 8 days to arrive. An estimated delivery date will be displayed at the checkout and is dependent on the items ordered. In some rare circumstances, there may be an increased delay but we endeavor to inform you as soon as possible on the product page or by email. If you have a query regarding stock, please call before placing your order.
For any orders that have a delivery address other than Republic of Ireland an increased carriage charge is applied and orders will be subject to carriage charge regardless of order value. No free carriage option is available for non Republic of Ireland areas. For items that are palletised, there may also be a further surcharge for non Republic of Ireland areas but this will be communicated prior to dispatch. All of the above excludes UK Mainland where we operate a different tariff for shipping
We offer delivery across Europe at a low delivery charge. For all orders under 31kg of weight, the rates below apply. For any orders over 31kg in weight, a surcharge may be applied. This is calculated on a per order basis and we will inform you before the charge is made. Any order that requires a pallet will incur a higher charge which will be communicated before dispatch.
Zone 1 - €15.00 - Germany, France, Netherlands, Belgium and Luxembourg
Zone 2 - €18.00 - Austria, Denmark and Switzerland
Zone 3 - €20.00 - Czech Republic, Italy, Slovakia and Spain
Zone 4 - €22.00 - Finland, Portugal, Sweden, Poland, Estonia, Hungary. Slovenia and Croatia.
Zone 5 - €35.00 - Latvia, Lithuania, Bosnia & Herzegovina, Serbia, Iceland, Bulgaria, Romania, Norway and Greece.
For any orders outside of Europe, we do not currently offer a set delivery rate. The cost for delivery is calculated on a per order basis and will be communicated after the order is placed. If your country is not currently listed, please email or call to get this added or for a quotation.
Orders can be cancelled anytime until the order has been dispatched. You can cancel your order by contacting us through email or phone.
At BuyCatering we want you to be happy with your new purchase, if you are not completely satisfied with your purchase, under Distance Selling Regulations you have 14 days to return the items in a saleable and unused state. Contact our returns department on 1800 930 222 who will then authorise a return where goods will be inspected. We will then offer a refund or alternative item. Returns notified after 14 days will not be accepted unless under extreme circumstance and will be subject to a 25% restocking charge. Customers are responsible for the return carriage costs unless the product is faulty.